Privacy Policy & Cookie Notice

We take privacy very seriously, and the security of your data is important to us.

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This privacy policy explains how pierreosteopath.com (“us”, “we” or “our”) uses the personal data we collect from you when you use our website.


What data do we collect?

We may collect personally identifiable information (“Personal Data”) and information about how our website is being accessed and used (“Usage Data).

We collect the following Personal Data if you voluntarily provide it to us through filling out forms, including the contact form, on our website:

  • Email address
  • First and last name
  • Phone number
  • Address

When you access the website, we automatically collect the following Usage Data:

  • Your IP address
  • Browser type
  • Browser version
  • Pages of our website visited
  • Time and date of visit
  • Time spent on the pages
  • Unique device identifiers
  • Other diagnostic data

Your IP address may be associated with your location. We do not otherwise obtain your location data.


How will we use your data?

We collect your data so that we can:
• Contact you via email because you have indicated that you would like to receive information from us
• Improve our website
• Monitor usage of our website
• Detect, prevent and address technical issues
We may share your Usage Data with service providers for technical services related to our website.  We do not share your Personal Data with others unless we obtain your consent to do so.


Data Protection and Security

The security of your data is important to us, and we strive to use commercially reasonable and acceptable means to protect your Personal Data. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
If we suspect that a security breach has occurred, we may attempt to notify you and use reasonable means to alert you.


Disclosure of Data

We may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
We may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability


Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Your data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. We may ask you to verify your identity before responding to requests. If you would like to exercise any of these rights, please contact us at email: pierreosteopathy@gmail.com

You have the right to file complaints to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. Our website uses cookies to help identify and track visitors, in order to ensure that we give you the best experience on our website. If you use our site we will assume that you are happy with these conditions. Our website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.


Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Children’s Privacy

We do not address and we do not knowingly collect Personal Data from our website from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 1st of March 2022.


Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Osteopaths you have the right to complain to us. If you do not get a response within 30 days, you can complain to the ICO.

The details for each of these contacts are:

Pierre Etcheverry - +44 (0) 7803 419 784 - pierreosteopathy@gmail.com

ICO Wycliffe House - Water Lane, Wilmslow, SK9 5AF - Telephone +44 (0) 303 123 1113 - Online contact form.


How to contact us

If you have any questions about our privacy policy, please do not hesitate to contact us by sending an email at pierreosteopathy@gmail.com